Clean Energy Council-accredited installers are bound by the Accreditation Code of Conduct as well as Australian Standards relating to the installation of a solar PV system.

If you believe that a Clean Energy Council-accredited installer has breached the relevant accreditation standards for the design and installation of a solar PV system, please complete the form below.

Please note that the Clean Energy Council does not have the authority to take action against installers who aren’t accredited by the Clean Energy Council. Click here to check whether an installer is accredited by the Clean Energy Council.

If you have a complaint against a company identifying itself as a Clean Energy Council Approved Solar Retailer, please complete a code of conduct complaints form.

*required field

Contact information

Accredited person's information

Type of system installed

With batteries?

System components

Nature of issue

If you have photos and/or a wiring diagram, please forward them to accreditation@cleanenergycouncil.org.au

Please note it can take up to five days for a response. We will endeavour to get back to you as soon as possible.